Kia ora — family advocacy • education • systems change

Because families shouldn't have to fight to be heard.

We are a lived-experience informed advocacy and education social enterprise helping families become informed, prepared and confident when navigating complex care and health systems.

Through education, workshops and community, we equip families to advocate effectively – while working to bring lived experience into the conversations shaping systems and change.

A purpose-driven social enterprise operating through a sustainable fee-for-service model.

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Families across Aotearoa are navigating complex care and health systems — often while already carrying the weight of caring for someone they love.

Information can be difficult to understand

Families can struggle to be heard

Rights and processes can be difficult to navigate

Advocacy often falls on already overwhelmed whānau

COS I MATTER NZ exists to change that.

Who this is for

Families and whānau navigating complex care systems

People advocating for someone they care about

Families wanting to understand their rights and options

Carers, community groups and organisations supporting families

What we do

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Advocacy Education – Helping families understand rights, processes and how to advocate effectively.

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Workshops – Practical education designed around the realities families face when navigating care and health systems.

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Community – Creating space for families and carers to learn, connect and share lived experience.

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Systems Change – Bringing lived experience, evidence and the questions families are asking into wider conversations about how systems can do better.

We provide education and advocacy support to help families understand systems, prepare for conversations, organise information and advocate effectively. We do not provide legal, medical or clinical advice.

Get informed. Get prepared. Be heard.